Managing Orders
View and fulfill customized orders.
How Customized Orders Work
When a shopper adds a customized product to cart, Podifai's storefront script attaches their selections to the Shopify cart line item as line item properties (prefixed with _podifai_), including text inputs, color choices, uploaded image URLs, and the IDs of every applied option layout.
A Shopify Cart Transform function — installed automatically when you install Podifai — applies any add-on charges from dynamic pricing options at checkout. The shopper completes checkout through Shopify's standard flow, and the final order is created in Shopify Admin → Orders.
After payment, Shopify notifies Podifai via webhook. Podifai stores the order, exposes the customer's selections in the Podifai Orders tab, and adjusts inventory for any tracked customization options.
Viewing Orders
View order details in the Podifai dashboard
Open the Orders tab in the Podifai sidebar, then click an order to expand the customization data. Each customization option appears with the customer's selection — text entries, color names, uploaded image URLs, and dropdown values.
View order details in the Shopify admin
Open the order from your Shopify admin. The same customer inputs appear as line item properties on the order — visible to anyone reviewing or fulfilling the order in Shopify.
Printing Order Details
Customization data is attached to the order as line item properties prefixed with _podifai_. Because these keys start with an underscore, Shopify hides them from the customer-facing cart and checkout, but merchants and order printer apps can still access them.
The customer's actual selections (text, colors, dropdown choices, uploaded image URLs) are packed into a single JSON property called _podifai_all_attributes. Most order printer apps print this as a raw JSON string by default. To get human-readable output on packing slips, either:
- Configure your order printer template to parse
_podifai_all_attributesas JSON (via Liquid) and render each key/value on its own line, or - Use the Podifai Orders tab, which already displays the parsed selections in a readable format alongside any uploaded image previews.