FAQ
Frequently asked questions about Podifai.
How are you different from other product personalisers?
We built Podifai to be easy for you and beautiful for your shoppers. It is currently free to use, with no revenue cuts. On-brand styling without code. Built for DTC brands that want a premium look and a simple setup.
What kind of personalisation is Podifai suitable for?
Any product where customers want to see their choices before buying — jewelry (engravings, birthstones, charms), apparel (custom text, patches), gifts (names, messages, photos), homeware, accessories, and more. If your product has options customers want to visualize, Podifai can handle it.
Will it work with my theme?
Podifai is designed for modern Shopify Online Store 2.0 themes and works out of the box for most standard product pages. If your theme uses a non-standard product form or layout, use the Podifai App Block for custom placement or send us your store link and we'll help check it.
See Theme Compatibility for more details.
Why is Podifai free?
We're building the best product customizer on Shopify and want as many merchants as possible to try it. No catch, no hidden upsell. Podifai is currently completely free to use.
Do you support WooCommerce or custom sites?
Shopify only for now. More platforms are coming — if you want to be notified, reach out to us.
Do you support 3D live preview?
Not currently. Podifai uses high-quality 2D rendering — you can upload 3D-rendered product images for a realistic look, but the preview engine is 2D. This keeps your product page fast and lightweight.
How does the live preview work?
When a customer selects an option — a color, a charm, an engraving — the product image updates instantly on the page. No page reload, no waiting. You upload your product images and map each option to a position on the preview. Customers see exactly what they're getting before they buy.
Can I use Podifai without coding?
Yes. Everything is point-and-click — add options, upload images, set up live preview, style to match your brand. Zero code required.
Can customers upload their own images?
Yes. Customers can upload photos, logos, or artwork directly on your product page and see it in the live preview before purchasing.