Contact Us
Get in touch with the Podifai team.
In-App Chat
Click the chat icon inside the Podifai app when you need help. Our AI assistant can reply when a human agent is not available, so you can still get an initial answer outside normal support hours.
Human agents are not available 24/7. On business days, we usually follow up within 24 hours when a question needs human review.
Book a Demo
Want a walkthrough? Book a quick call and we'll set up your first customizer together.
Email Support
Reach us at hello@podifai.com. Human support usually follows up within 24 hours on business days. Include your store URL and a description of the issue.
Some issues, such as theme compatibility checks or app conflicts, may take longer than 24 hours to fully resolve because they require investigation.